Pictured from left are Mad River Community Hospital honorees Dianna Ryan, 30 years; Beverly Biggs, 40 years; Cindy Humphry, 30 years;
Shawna Thorson, 30 years; Lori Spaulding, 20 years; Joe Sousa, 30 years; and Jen Hubbert, 40 years.
Mad River Community Hospital Recognizes Its 40, 30, 20, 10 and 5-year Employees at its 46th Annual Employee Celebration Dinner at Blue Lake Casino
- The Hospital passes the HFAP Medicare Survey with flying colors
- MRCH Named “Best Hospital on the North Coast” in the Times-Standard’s Readers’ Choice Awards for the second year in a row
Arcata, CA – Mad River Community Hospital (MRCH) celebrated its longtime employees with a special recognition event at Blue Lake Casino Wednesday, May 8. Employees who have been with the hospital for 40, 30, 20, 10 and 5 years were given baskets of local products, celebratory pins and checks for their dedication and work ethic. CEO Doug Shaw emceed the event along with Director Nursing Officer Jason Orlandi for the 48 people who were recognized.
Employees who have been with the hospital for 40, 30 and 20 years were addressed by their colleagues who shared fond memories and anecdotes about their time working together. After Linda Larkin’s speech about 40-year veteran Beverly Biggs, the entire audience of more than 150 people gave her a standing ovation.
Joe Sousa has been with the hospital for 30 years. He stumbled upon the job when he brought his brother in for a short stay surgery and happened to ask the kitchen if there were any openings. The rest is history. Shaw referenced Sousa as a “family man” and remembers seeing him drive his van down Highway 101 with his four small kids in tow to hit up wrestling matches all along the West Coast.
In addition to celebrating longtime employees, MRCH also announced its Employee of the Year, Matt Kinnick. Kinnick, who was nominated for Employee of the Month in September 2018, expressed appreciation for his “phenomenal coworkers” and said he could see why MRCH is loved by the community and was awarded the Best Hospital for 2019.
MRCH Passes HFAP Survey
MRCH recently earned accreditation from the American Osteopathic Association Healthcare Facilities Accreditation Program (HFAP). Accreditation by HFAP demonstrates that a health care facility has met the standards set forth by HFAP to provide high quality care and compliance with governmental regulations for Medicare and Medicaid Services.
“We are committed to providing the very best care for our patients and our staff had a wonderful opportunity to shine,” said Pamela Floyd, Director of Risk and Compliance at MRCH. “HFAP arrived unannounced for their tri-annual survey. Our incredible team that included everyone from physicians to housekeepers worked with HFAP surveyors, who audited the facility over several days,” said Floyd.
The surveyors conducted a thorough review of the hospital’s services, staff, patient care and facilities. “Our staff’s dedication to best practices and remembering the patient is always our first concern was clearly evident,” said Floyd. “Congratulations to the entire Mad River Healthcare Family on a job well done.”
MRCH Named “Best Hospital on the North Coast”
Not only did the hospital pass the survey, it was also awarded “Best Hospital on the North Coast” in the Times-Standard Readers’ Choice Awards for the second year in a row.
“Once more, this reflects the amazing efforts of the entire Mad River team and we heartily and humbly thank you. Our ability to survive and thrive in a challenging healthcare environment is directly linked to your exceptional performance and caring for our patients. We look forward to celebrating these accomplishments together during our upcoming Hospital Week!” - with much appreciation, the MRCH Executive Team.
To celebrate these two big milestones, cake was served Friday, May 3 to onsite day and night staff to say thank you for making MRCH a great place to work and a great hospital for our local community.
More celebration will take this week. Starting May 13, it’s National Hospital Week where we have daily events - from hospital bed races to a backyard BBQ and an ice cream social - and will be giving away contributions from local businesses and gifts purchased by the hospital.